Accepted Payment Methods

Payment options available for your order are displayed during checkout. Options may vary according to your region, currency, device, order details, and the payment providers supported by the store.

Before submitting payment, review your order summary, delivery details, taxes, shipping charges, discounts, and final total. Please check the information carefully before completing checkout.

Payment Authorization and Processing

Payments may require authorization by your bank, card issuer, digital wallet, or other payment provider. A pending transaction or authorization does not always mean an order has been fully accepted or shipped.

If a payment is declined, check the information entered and contact your payment provider if necessary. You may also try another payment option displayed at checkout.

For your security, never send full card numbers, security codes, passwords, or one-time verification codes to customer support.

Pricing, Currency, and Order Review

Prices, currency, taxes, shipping costs, and applicable discounts are shown during checkout. The currency displayed may depend on your location or the store settings available to you.

If you notice a possible pricing or order-summary error, contact service@zerqalis.com before completing your purchase when possible. If an error is discovered after an order is submitted, we will review the situation and communicate available options subject to applicable law.

Security Practices

Use a trusted device and secure network when placing an order. Keep your email account and payment credentials confidential, and sign out of shared devices after shopping.

Zerqalis™ does not ask customers to provide passwords, full payment-card details, or one-time passcodes by email. Treat unexpected messages requesting such information with caution and contact us using the details published on this website.

Online transmission and storage systems cannot be guaranteed to be completely risk-free. Use the safeguards provided by your payment provider and promptly report suspected unauthorized transactions to the relevant financial institution.

Order Confirmation and Fraud Prevention

After checkout, review your confirmation email and order details. If you believe an order was placed without your authorization, contact your payment provider immediately and notify our support team with the relevant order reference.

We may review unusual orders or request reasonable information necessary to verify an order, prevent fraud, or comply with legal obligations. Such a review may affect processing time.

Refunds and Payment Questions

Approved refunds are handled according to the Return & Refund Policy and are generally sent through the original payment method where possible. The time for funds to appear can depend on your bank or payment provider.

For payment questions, email service@zerqalis.com and include your order number. Never include sensitive card credentials in your message.